If your NSW Food Safety Supervisor (FSS) Certificate is about to expire – or already has – you must complete approved refresher training to remain compliant. NSW certificates are valid for five years only. Renewing on time keeps your business protected and audit-ready.
Start today.
We understand that renewing your NSW Food Safety Supervisor certificate can feel a little overwhelming - especially when you’re busy running a food business.
That’s why our recertification course is designed to make the process simple and stress-free. It’s fully online, self-paced, and available 24/7, so you can complete your training at a time that suits you. You’ll have 12 months from the date of enrolment to finish the course, giving you plenty of flexibility.
There are no classroom sessions to attend and no unnecessary information to work through - just clear, practical guidance to help you renew your certificate with confidence.
STAY COMPLIANT WITHOUT THE STRESS.
Food Safety First delivers NSW Food Authority approved training that meets all requirements for Food Safety Supervisor recertification in New South Wales. Once you successfully complete the course, you’ll receive your updated Statement of Attainment and NSW Food Safety Supervisor Certificate so you can continue operating with confidence.
Renew your NSW Food Safety Supervisor Certificate today with Food Safety First.
Ready to Enrol?
- FOOD STANDARD 3.2.2A COMPLIANT
- VALID IN NSW
- ONLINE COURSE
- 12-MONTH ACCESS
- SECURE ONLINE PAYMENT
The NSW recertification course is split into 19 lessons, five case studies, and an Observer Report. There are several additional course resources and an allergy management toolkit is provided for reference.
Lesson 1 - Food Safety Laws & Responsibilities
Lesson 2 - Food Contamination & High-Risk Groups
Lesson 3 - Biological Contamination
Lesson 4 - Other Types of Contamination
Lesson 5A - Food Allergies
Lesson 5B - Food Allergen Compliance & Management
Lesson 6 - Cleaning & Sanitising
Lesson 7 - Maintaining Food Premises
Lesson 8 - Hand Washing
Lesson 9 - Personal Hygiene & Workplace Behaviour
Lesson 10 - Illness & Onsite Injuries
Lesson 11 - Time & Temperature Control
Lesson 12 - Receiving & Storing Food
Lesson 13 - Working with Food Safely
Lesson 14 - Serving Food Safely
Lesson 15 - Food Safety Programs
Lesson 16 - Identifying Food Safety Hazards
Lesson 17 - Monitoring, Controlling & Correcting Food Safety Hazards
Lesson 18 - Reporting, Investigating & Recording Food Safety Breaches
Lesson 19 - Food Safety Management
The assessment for NSW FSS Recertification is comprised of the following parts:
Part 1 - Lesson Quizzes
At the end of each lesson you need to complete a multiple choice quiz. Once you have scored 100% you are able to move onto the next lesson. You have five attempts at each quiz but don't worry if you use up all your attempts - just get in touch and we can help you out at no extra charge!
Part 2 - Case Studies
There are five case studies to complete in the course. The purpose of these is to check that you can apply what you've learnt to a real-life situation. Simply read the text and answer a series of multiple choice questions about the best way to handle the scenarios.
Part 3 - Reading Activity
There is a reading activity on potentially hazardous foods. Simply download the PDF from the course page and then complete the multiple choice quiz.
Key Focus Areas
In 2015, the NSW Food Authority announced some additional requirements for NSW Food Safety Supervisor training. Currently there are four key focus areas determined by the Food Authority - allergen management, safe egg handling, cleaning and sanitising practices, and Food Act offences. If you are seeking a NSW FSS certificate you must complete the four key focus areas.
If you are seeking NSW Food Safety Supervisor recertification, this course is appropriate and sufficient.
Part 4 - Observer Report / Declaration
There are some things we can't see you doing through your computer - such as washing your hands. That's why we need you to ask somebody that you work with or someone who works in the food industry to complete an Observer Report. This is a form that you ask someone you've worked with (past or present) to complete about tasks they've seen you doing. The form can be completed online or downloaded and filled out manually.
NSW FSS Recertification is available for a number of food industries. When you complete your student registration, you will provide contact information for a nominated observer and select your industry from a dropdown menu.
The industry you choose determines which Observer Report will be issued and the units of competency that will be displayed on your Statement of Attainment upon completion of your course.
The NSW Food Authority recognises the Hospitality & Retail industries only. When completing your registration, you will only have the option to choose one of these industries.
Retail:
SIRRFSA001 Handle food safely in a retail environment
Hospitality:
SITXFSA005 - Use hygienic practices for food safety
SITXFSA006 - Participate in safe food handling practices
We're here to help! Our most frequently asked questions about the NSW recertification course are listed below.
If you still can't find what you're looking for, why not visit our dedicated FAQ page? Alternatively, Contact Us for more information or further details about any of our courses.
The course has been designed so that you can complete it at your own pace and the duration of the course varies depending on your existing knowledge of Food Safety and your understanding of the English language.
On average, most people complete the lessons and associated quizzes within about six to eight hours. The time it takes to complete the other parts of the assessment will depend on who you choose to complete your Observer Report and whether you need any extra assistance with the course content.
It's not unusual for students to sign up and complete the course on the same day, but we do give you up to 12 months to complete everything.
Don't forget that you don't need to do the entire course in one go - you can log on and log off as many times as you need. Some students choose to study for half an hour each day or an hour per week until they've finished.
You need to make sure that you have the following in order to be able to complete an Food Safety First course:
1. A modern web browser
Our courses use some of the latest eLearning technologies to deliver the courses. You will need to have a modern web browser to view and complete the course, and it's important that you have Javascript enabled.
2. An email address
During the registration process, we will ask you for your email address. This is a mandatory requirement for you to be able to access our systems. Email addresses cannot be shared by students.
3. Adobe PDF Reader or Adobe Acrobat
Some of the forms that you need to complete (such as the Observer Report) are in PDF format. To get the latest version of Adobe PDF Reader, go here.
Food Safety First courses work on most computers, laptops and tablet devices. Due to the small screen size, we don't recommend using the course on mobile phones.
As Food Safety First deliver accredited training, it's important that we adhere to the rules and regulations set out by the Vocational Education and Training (VET) authorities and relevant Industry Skills Councils.
The course content that we need to deliver is determined by the Industry Skills Councils. They also have rules about how training organisations need to assess students training to be a Food Safety Supervisor.
One of the rules is that students need to be observed practising food safety skills. As we deliver online training, we can't see you doing that through your computer. It can be difficult to arrange classroom assessments at dates and times that suit everyone, and we have many students that live in remote and regional areas who wouldn't be able to travel so far.
At Food Safety First, we have found the easiest way to meet this requirement is to provide you with an Observer Report so that you can ask someone in your workplace to confirm that they have seen you do things like washing your hands correctly and wearing appropriate clothing for work.
Our aim is to make this course as simple as possible for you and to remove any roadblocks that will prevent you getting your Statement of Attainment as soon as possible.
When you've completed all of the quizzes and finalised your Observer Report, you need to complete a form on the course page called the ‘Final Submission’. This only takes about five minutes - we need to ask you a few questions and confirm that you completed the course without assistance.
After this has been done, your Statement of Attainment and NSW Food Safety Supervisor Certificate are typically processed within 1-2 business days.
Your digital Statement of Attainment is emailed to you. Hard copies of both your Statement of Attainment and NSW Food Safety Supervisor Certificate are then posted shortly afterwards.
If you are concerned about the language, literacy or numeracy requirements of this course, or if you require additional support during the enrolment and course delivery process then we encourage you to contact us in order to discuss your individual needs with a student support representative.
In order to complete this course you should be able to perform everyday tasks such as:
- Reading and responding to online postings in chat rooms
- Taking minutes in a community meeting
- Attending and participating in a community meeting
- Creating a personal weekly budget in a spreadsheet
If you have any concerns about whether you have the skills required to participate in this course, please contact us and we'll be happy to discuss your requirements.
Yes. Food Safety First is approved by the NSW Food Authority to deliver Food Safety Supervisor training and issue NSW Food Safety Supervisor Certificates.
When you successfully complete the course, we provide you with your official NSW Food Safety Supervisor Certificate so you can continue working as a Food Safety Supervisor in New South Wales.
Your NSW Food Safety Supervisor Certificate is valid for five years from the date of issue.