This course provides complete Food Safety Supervisor training with no pre-requisites, no hidden fees and no classroom attendance. Recognised in all states and territories and valid for all industry sectors, this course meets all legal requirements for Food Safety Supervisor training throughout Australia. Simply sign up and get started!
Standard 3.2.2A is a recent addition to the Australian food safety law, affecting food businesses across all states and territories. Our Food Safety Supervisor course is a Standard 3.2.2A Approved Program, and ensures you stay compliant with the new law. These new requirements will be enforced from December 8, 2023.
Learn more about Standard 3.2.2AStart today.
Don't be intimidated by needing to complete this training - some students even sign up and complete the online course the same day. You don't have to do this of course - upon enrolment we give you 12 months to complete everything and you can start and stop as often as you like.
Get the certificates you need, fast.
Upon successful completion, you will be issued with a Statement of Attainment relevant to your industry (or multiple industries if required). This document is recognised in every state and territory of Australia.
If you are in New South Wales, we also provide you with a NSW Food Authority certificate, which you will need for your food business.
Our assessors will review your materials within 1-2 business days of submission, and issue your Statement of Attainment the same day that assessment is complete.
Do you need your assessment processed even faster? Consider adding Express Certification to your order during checkout. Learn more.
Study wherever and whenever you want.
The Food Safety Supervisor course is now online and can be accessed 24/7. Simply watch the interactive lessons and answer a multiple-choice quiz at the end of each. Two simple online case studies and Observer Report are then all that is required to complete your training. Food Safety First courses are designed to be fun, engaging and easy-to-follow. We have had students from 16 to 100 years old and we receive great feedback for our training! This course meets all state and federal legislative requirements (including FSANZ Standard 3.2.2A) for Food Safety Supervisor training in Australia.
For many food businesses in Australia, it’s a legal requirement that at least one Food Safety Supervisor is employed for each premises from which the business operates. This online course meets all legal requirements for Food Safety Supervisor training and is valid across all states and territories.
If you’re based in New South Wales, you’ll need a NSW Food Authority certificate as well as your Food Safety Supervisor Statement of Attainment. Food Safety First is approved to issue NSW certificates and this can be selected as an option when purchasing the course. Other states and territories do not have this additional requirement.
Our Food Safety Supervisor course is offered for the following industries:
- Retail
- Hospitality
- Health & Community
- Food Processing
- Transport & Distribution
Refer to the Units of Competency tab for more information.
The course is broken down into 19 interactive lessons.
- Lesson 1 - Food Safety Laws & Responsibilities
- Lesson 2 - Food Contamination & High-Risk Groups
- Lesson 3 - Biological Contamination
- Lesson 4 - Other Types of Contamination
- Lesson 5 - Allergen Management
- Lesson 6 - Cleaning & Sanitising
- Lesson 7 - Maintaining Food Premises
- Lesson 8 - Hand Washing
- Lesson 9 - Personal Hygiene & Workplace Behaviour
- Lesson 10 - Illness & Onsite Injuries
- Lesson 11 - Time & Temperature Control
- Lesson 12 - Receiving & Storing Food
- Lesson 13 - Working with Food Safely
- Lesson 14 - Serving Food Safely
- Lesson 15 - Food Safety Programs
- Lesson 16 - Identifying Food Safety Hazards
- Lesson 17 - Monitoring, Controlling & Correcting Food Safety Hazards
- Lesson 18 - Reporting, Investigating & Recording Food Safety Breaches
- Lesson 19 - Food Safety Management
The assessment for Food Safety Supervisor (Level 1 & 2) is comprised of the following parts:
Part 1 - Lesson Quizzes
At the end of each lesson you need to complete a multiple choice quiz. Once you have scored 100% you are able to move onto the next lesson. You have five attempts at each quiz but don't worry if you use up all your attempts - just get in touch and we can help you out at no extra charge!
Part 2 - Case Studies
There are two case studies to complete in the course (five in NSW, see below for further information). The purpose of these is to check that you can apply what you've learnt to a real-life situation. Simply read the text and answer a series of multiple choice questions about the best way to handle the scenarios.
Part 3 - Reading Activity
There is a reading activity on potentially hazardous foods. Simply download the PDF from the course page and then complete the multiple choice quiz.
NSW Only:
In 2015, the NSW Food Authority announced some additional requirements for Food Safety Supervisor training. Three key focus areas were determined by the Food Authority - safe egg handling, allergen management, and cleaning and sanitising practices. If you are in NSW, there is an additional case study for each of these focus areas.
Part 4 - Observer Report / Declaration
There are some things we can't see you doing through your computer - such as washing your hands. That's why we need you to ask somebody that you work with or someone who works in the food industry to complete an Observer Report. This is a form that you ask someone you've worked with (past or present) to complete about tasks they've seen you doing. The form can be completed online or downloaded and filled out manually.
Food Safety Supervisor (Levels 1 & 2) is available for a number of food industries. When you complete your student registration, you will provide contact information for a nominated observer and select your industry from a dropdown menu.
The industry you choose determines which Observer Report will be issued and the units of competency that will be displayed on your Statement of Attainment upon completion of your course.
The units of competency for each industry are as follows:
Retail:
SIRRFSA001 - Handle food safely in a retail environment
(This unit supersedes old unit: SIRRFSA001A - Apply Retail Food Safety Practices)
Hospitality:
SITXFSA005 - Use hygienic practices for food safety
SITXFSA006 - Participate in safe food handling practices
(These units supersede old units: SITXFSA001 - Use hygienic practices for food safety, SITXFSA002 - Participate in safe food handling practices)
Health & Community:
HLTFSE001 - Follow basic food safety practices
HLTFSE005 - Apply and monitor food safety requirements
HLTFSE007 - Oversee the day-to-day implementation of food safety in the workplace
(These units supersede old units: HLTFS207C - Follow basic food safety practice, HLTFS309C - Oversee the day-to-day implementation of food safety in the workplace, HLTFS310C - Apply and monitor food safety requirements)
Food Processing:
FBPFSY1002 - Follow work procedures to maintain food safety
FBPFSY2002 - Apply food safety procedures
(These units supersede old units: FBPFSY1001 - Follow work procedures to maintain food safety, FBPFSY2001 - Implement the food safety program and procedures)
Transport & Distribution:
SITXFSA005 - Use hygienic practices for food safety
SITXFSA006 - Participate in safe food handling practices
(These units supersede old units: SITXFSA001 - Use hygienic practices for food safety, SITXFSA002 - Participate in safe food handling practices)
Please note that if you are in New South Wales, only the Retail and Hospitality units are recognised by the NSW Food Authority.
We're here to help! Our most frequently asked questions about the Food Safety Supervisor (Level 1 & 2) course are listed below.
If you still can't find what you're looking for, why not visit our dedicated FAQ page? Alternatively, Contact Us for more information or further details about any of our courses.
The course has been designed so that you can complete it at your own pace and the duration of the course varies depending on your existing knowledge of Food Safety and your English ability.
On average, most people complete the lessons and associated quizzes within about six to eight hours. The other parts of the assessment can take anywhere between ten minutes to four hours depending on who you choose to complete your Observer Report and whether you need any extra assistance with the course content.
It's not unusual for students to sign up and complete the course on the same day, but we do give you up to twelve months to complete everything.
Don't forget that you don't need to do the entire course in one go - you can log on and log off as many times as you need. Some students choose to study for half an hour each day or an hour per week until they've finished.
You need to make sure that you have the following in order to be able to complete an Food Safety First course:
1. A modern web browser
Our courses use some of the latest eLearning technologies to deliver the courses. You will need to have a modern web browser to view and complete the course, and it's important that you have Javascript enabled.
2. An email address
During the registration process, we will ask you for your email address. This is a mandatory requirement for you to be able to access our systems. Email addresses cannot be shared by students.
3. Adobe PDF Reader or Adobe Acrobat
Some of the forms that you need to complete (such as the Observer Report) are in PDF format. To get the latest version of Adobe PDF Reader, go here.
Food Safety First courses work on most computers, laptops and tablet devices. Due to the small screen size, we don't recommend using the course on mobile phones.
As Food Safety First deliver accredited training, it's important that we adhere to the rules and regulations set out by the Vocational Education and Training (VET) authorities and relevant Industry Skills Councils.
The course content that we need to deliver is determined by the Industry Skills Councils. They also have rules about how training organisations need to assess students training to be a Food Safety Supervisor.
One of the rules is that students need to be observed practising food safety skills. As we deliver online training, we can't see you doing that through your computer. It can be difficult to arrange classroom assessments at dates and times that suit everyone, and we have many students that live in remote and regional areas who wouldn't be able to travel so far.
At Food Safety First, we have found the easiest way to meet this requirement is to provide you with an Observer Report so that you can ask someone in your workplace to confirm that they have seen you do things like washing your hands correctly and wearing appropriate clothing for work.
Our aim is to make this course as simple as possible for you and to remove any roadblocks that will prevent you getting your Statement of Attainment as soon as possible.
When you've completed all of the quizzes and finalised your Observer Report, you need to complete a form on the course page called the ‘Final Submission’. This only takes about five minutes - we need to ask you a few questions and confirm that you completed the course without assistance.
Once you've done this, we will process your assessment within 1-2 business days. You will then receive a copy of your Statement of Attainment by email. And if you requested a copy to be posted to you, we will print this onto premium certificate paper and you should receive that a day or so later too.
If you are concerned about the language, literacy or numeracy requirements of this course, or if you require additional support during the enrolment and course delivery process then we encourage you to contact us in order to discuss your individual needs with a student support representative.
In order to complete this course you should be able to perform everyday tasks such as:
- Reading and responding to online postings in chat rooms
- Taking minutes in a community meeting
- Reviewing and discussing news items with others
- Creating a personal weekly budget in a spreadsheet
If you have any concerns about whether you have the skills required to participate in this course, please contact us and we'll be happy to discuss your requirements.
Upon enrolment we give you 12 months of access to complete everything, and you can start and stop as often as you'd like.