Learn more about the Food Safety First Express Certification service
Express Certification is offered on certain Nationally Recognised courses and helps to ensure you receive your qualification as quickly as possible. If there is urgency or time sensitivity to you receiving your qualification, you may wish to consider this option.
The Express Certification service ensures your assessment is actioned by our team as a high priority. Typically this means your assessment will be actioned in less than one business day once you have submitted all required assessment material.
Once your assessment materials have been marked competent, your qualification will be immediately forwarded for processing, at which point your digital Statement of Attainment will be issued and sent by email.
In order for your assessment to be marked as competent:
- You must have provided a valid Unique Student Identifier (USI)
- You must have completed all required lessons, activities & quizzes and final submission
- A valid Observer Report (or Video Assessment) must be submitted
- Our Assessment team must determine all assessment materials to be sufficient
While we make every effort to ensure you receive your qualification as quickly as possible with our Express Certification service, we are unable to provide a guarantee of when you will receive your qualification. Many factors are used to determine the validity of your assessment materials and we are unable to make any guarantees relating to when your assessment will be deemed competent.
For the purpose of Express Certification, business days are to be considered Monday to Friday from 9am to 5pm (Australian Eastern Standard Time), excluding any public holidays. Submissions received outside of these times (e.g. weekend) will be actioned on the next business day.
3rd Party Systems
Certain courses may require the use of third party systems in order to complete the processing of a qualification. For example, government systems used in the production of NSW Food Authority Certificates. In circumstances where reliant third party systems are experiencing downtime or technical issues we will endeavour to deliver your qualification as a high priority once technical issues have been resolved.